Shipping Policy
Every item in our store is made to order, just for you. This means your order goes through a quality check and production process before it's carefully packed and shipped — so you can feel confident that what arrives is exactly what you ordered.
Please allow 2-3 business days for production and quality inspection, followed by 5-7 business days for standard shipping. You'll receive a tracking number by email as soon as your order is on its way.
We know waiting is hard, but great things take a little time — and we think you'll agree it's worth it.
Returns & Exchanges
At Chasin' Bags, we're a growing brand and your trust means everything to us. We want every order to feel right — and if it doesn't, we've got you covered.
If your item doesn't fit quite right, we're happy to exchange it for the correct size. Here's how it works:
- Submit your exchange request within 7 days of delivery
- Include your order number, name, and a photo of the issue
- We'll review it promptly and get the right size on its way to you
We're not a faceless corporation — we're a brand built by someone who genuinely cares about the people wearing it. If something isn't right, just reach out and we will make it right. That's a promise.
Your satisfaction is the foundation this brand is built on.